From the editorial office Dear Colleagues, The topic of change continues to accompany us. It doesn’t even stop at the employee magazine. In our quest to meet the demands of our ever-growing company, we have re- vised the concept behind the magazine. These changes are part and parcel of our mod- ern communications strategy. The focus of these innovations lies on the digital version of pfeiffer inside. For all those who don’t have their own computer workstation or access to the intranet, a printed mag- azine will still be available. What are the advantages of digitization? Speed, topicality and interactivity – these are the key points that enable us to achieve digital dissemination. Linked videos, presentations or further websites can be opened directly from the magazine with one click. In the print version, you can use the QR codes to open content easily with your smartphone. As well as the German, English and French versions, we now also offer a Chinese and Korean issue for our colleagues in Asia. Further innovations await you in the following issues of pfeiffer inside. From all of us here on the editorial team, we wish you a lot of fun with our – and your – new employeemagazine. We of the editorial team wish you a lot of fun with our – and your – new employee magazine. Sincerely Your pfeiffer inside international editorial team (l.): Julie Giambartolomei (USA) (f. l.): Svetlana Zezyulinskiy, Nathalie Marion (France) (f. l.): Leaf Ye (China), Lucy Shon (Korea), Steven Fang (China) (f. l.): Nancy Bühl, Nicole Schöne, Karin Lotz (Germany)

Who´s behind this? A product is born It’s there at last! In the spring of this year, our new HiLobe series of Roots pumps was officially launched onto the market. This was an im- portant milestone for the colleagues who had spent many years work- ing on, developing and experimenting with this pump. In this article, we would like to give you a brief overview of the individual development steps and spotlight the people who have been instrumental in driving the project forward. And, of course, you’ll find out what makes the new HiLobe series so special. Nicole Schöne Pfeiffer Vacuum Germany 4 news

“No pain, no gain.” Kevin Schneider Project Manager From the first pencil stroke to the fin- ished HiLobe it was a stony road. Set- backs had to be dealt with and there were hurdles to be overcome. Howev- er, the result is a really great product. Especially in the development depart- ment, we often broke new ground and did pioneering work. In the field of backing pump development, in par- ticular, many future products will ben- efit greatly from the new knowledge we gained. „Typical vacuum applica- tions for the HiLobe are elec- tron beam welding, freeze drying, coating and leak detection.” T h e t i n k e r e r From the idea to the product by Kevin Schneider The desire for a modern, fast-rotating Roots pump has been a long-held wish at Pfeiffer Vacuum. After engag- ing in various considerations, basic investigations and feasibility studies, the realization followed that it was, in fact, possible in technical terms to achieve this wish. At the same time, however, it quickly became clear that the ambitious goal of outperforming competitors would require a com- pletely new concept. The last major developments in the field of Roots pumps were a good two decades ago, and the designers responsible at the time are now en- joying their well-earned retirement. Unfortunately, not many documents from the age of drawing boards and typewriters survived the turn of the millennium, which meant that not only did we have to redesign every component of the pump, but we also had to rework all the basics. However, this was also an opportunity to recon- sider many things and, if necessary, to break new ground. Various preju- dices held by the staff about the method of construction also had to be refuted. 6 news The development steps as they occurred by Fabian Frey The idea of developing a completely new high-performance Roots pump was born in 2004 and various ap- proaches to implementation followed. These included some quite ambitious and, at times, more unusual sugges- tions, such as a Roots pump that ro- tates as fast as a turbopump. It was not only necessary but also desirable to think generally about optimizations of the previous design and to work completely freely on a new design. The ideas ranged from the use of new materials and electronically synchro- T h e o r g a n i s e r nized rotors without gears to a main- tenance-free bearing concept, such as magnetic bearings. In the fall of 2010, tests were initiated for a period of one year to find out how we could combine the benefits of a new Roots pump with those of our French colleagues in Annecy. Due to the difference in customer applica- tions and thus also different require- ments to the new pump, the decision was made that only a completely new development of the pump would be possible. By submitting the development pro- posal at the end of 2011, the founda- tion stone for the new HiLobe was of- ficially laid. In the following years, basic knowledge and experience were gathered for the new concept. The in- novative drive of the HiLobe, in par- ticular, was at the core of the investi- gations, as were the design of the new rotor construction and the cool- ing system for the high-end pump.

The HiLobe reduces energy demand and conserves the environment Did you know that … … the energy savings resulting from operating the HiLobe in one year compared to a conven- tional Roots pump is equivalent to the following amount of energy: The annual requirement of a 2-person household in Germany 15.529 km with an electric car 75.428 cups of coffee from an automatic coffee maker 8 news

Think global, act local ONE HR, the new human resources strategy The people respon- sible from l. to r.: Sébastien Gerland Pfeiffer Vacuum France with team Salina Delecker, Sabrina Dönges, Timo Birkenstock Pfeiffer Vacuum Germany Our global ONE HR strategy was de- veloped by a team of international HR colleagues. Its aim is to improve the human resources work at each com- pany location and to unite it into a co- hesive whole - true to the motto "think global, act local". Under the guidance of Sébastien Ger- land (Head of Global HR), the focus will be on promoting leadership quali- ties, developing human resources and managing talent to ensure that our employees continue to be a key com- petitive advantage in the marketplace. A further central point of the strategy is to create and maintain a positive working climate. After all, motivated employees make a major contribution to the company's success and support the goal of establishing and further strengthening Pfeiffer Vacuum as an attractive employer brand. Vision and key drivers of the new ONE HR strategy We want to boost our HR work to a very high maturity lev- el – by doing so, we also boost our Company´s performance. Because our people make our Company suc- cessful! We need to create a new leadership culture which is driven by strong, inspiring and feedback-oriented leaders to reach the objectives of our Group. Our concretely planned measures: Our concretely planned measures: Groupwide HR expert organization  Create synergies from best practices  Business partner approach (local & global) Core statemements & policies  360° feedback from employees to managers  At least one training within 3 years for all employees  Have a local skill and knowledge management system  Group policies on expat & conviviality Modern, digital solutions  Simplification of HR operations  Regular surveys to involve employees  Continuous improvement 1 2 Implementation of development process for leaders  Training for beginners  Work with benchmarks and dedicated networks to get inspiration Implementation of yearly face-to-face reviews  Detecting goals and training needs  Setting up development plans for all employees Definition of local manager commitment charters  Annual digital survey for getting feedback and figuring out further development needs Boost our HR maturity level Create new leadership culture 10 news

HR team Europe What’s the next step? The next steps are as follows: ■ Implement the strategy at the vari- ous locations, taking local needs into account – the regional priorities have already been defined in the workshops. ■ Conduct intercultural training at al- most all locations (as required), ex- pected to start in Q4/2019, for all employees who travel regularly and/or maintain intercultural con- tacts. ■ Hold regular video conferences be- tween the teams on site to create a uniform level of information. ■ Increase investment in measures to strengthen the employer brand. ■ Promote the worldwide introduction of the Applicant Tracking System (ATS). This online-based application system enables applications to be sent to us via an Internet form. All vacant positions, applications and personnel requirements can be mapped in one system. This accel- erates the entire application process and makes it more transparent and verifiable for all parties involved. We also want to offer a Group-wide job market in the near future to identify internal career opportuni- ties. ■ Start of management workshops in Asslar this summer. The other loca- tions will follow. We must have a strong collaboration between HR and business to get and keep high-skilled, motivated, open-minded people as competition for high-potential employees becomes ever stronger. We also have to create a balance between the generations and prepare our Company for its digital future. Our concretely planned measures: Focus on employer branding and social media  Increasing our social media activities  Increasing presence in schools and universities 5 New focuses in hiring process  Focusing primarily on soft skills  Focusing on the ability to extend knowledge beyond the relevant expertise when hiring new staff  100 % of the hiring team must agree and be convinced of a candi- date Have a strong collaboration between HR and business to prepare our Company for its digital future 12 news

Leak Detection Ambassadors at work A successful meeting of leak detection specialists in Indianapolis, hometown of ATC Thomas Bertholio Pfeiffer Vacuum France Leak detectors represent a very impor- tant part of our portfolio. As ours are based on three different technologies (Air, Tracer Gas, and Optical Emission Spectroscopy), and our sales targets are also different from the sales tar- gets for pumps, they require a differ- ent approach. Therefore, a specific net- work of worldwide sales engineers, the so-called “Leak Detection Ambas- sadors”, was created a few years ago. As leak detection specialists, the Am- bassadors have the following major roles: ■ Supporting their local sales col- leagues daily, giving them more ap- plications insights or product infor- mation whenever necessary. ■ Making sure that the information provided by headquarters (flyers, ap- plication notes and so on) is well transmitted to the whole sales net- work. ■ Gathering as much information as possible from the market, and acting as a focusing lens in order to feed back any relevant information about new applications, new customers, market trends and customer’s opin- ion on our products to headquarters. To help them in those tasks, the Am- bassadors can rely on the Leak Detec- tion Applications Team, composed of five leak detection specialists from both Asslar and Annecy, always ready to support with their application and product knowledge, remotely or by traveling the world to be as close to the customers as needed. In order to maintain such a high level of product and applications knowledge among our LD Ambassadors, it is es- sential to bring them together regular- ly, in order to update them on prod- ucts, applications and markets, and also to allow them to exchange infor- mation between each other. Lately, our Ambassadors were offered a new challenge: to support the sales of ATC products after the acquisition by Pfeiffer Vacuum in 2017. As this is all rather new to them, and as most of them did not have the opportunity to visit the place where ATC products are manufactured, it sounded logical to or- ganize the 2019 Leak Detection Am- bassadors Meeting in Indianapolis, the hometown of ATC, in April. The three-day meeting allowed multi- ple topics to be covered: ■ In-depth information on ATC prod- ucts, what are the applications, who are the competitors but also what is our worldwide support structure for these products. ■ Presentation of CCIT market (Con- tainer Closure Integrity Test: this is what the leak testing of packaging in the pharmaceutical industry is called), Product presentations by our specialists: Bill Hathaway showing the superior performance of ATC equipment over competitors in the ATC demo lab left, and Philippe Bunod demonstrating the new ASM 2000, right. 14 news

How can we be one together? Sales Meeting USA This year’s Sales Meeting was held in Nashua, NH from March 27-28, 2019 with a focus on the USA sales team and how we can “Be One Together”! To support the sales team, gathered at the event were colleagues from Nor-Cal Products, ATC and the locations Asslar and Annecy. The meeting consisted of presentations, training and general discussions by the Prod- uct Managers, Product Support Engineers, Customer Care Representa- tives, Finance and, of course, the overall corporate vision and road map from Senior Management. Julie Giambartolomei Pfeiffer Vacuum USA Day one provided an insight into our current Pfeiffer Vacuum status and vi- sion moving forward as presented by Dr. Wiemer (Managing Board*) and Daniel Saelzer (President PV USA*). Following this presentation, our Mar- ket Segment Managers provided an overview of the market for 2019. Our sales teams were then presented with key success stories from their fellow salesmen in order to learn how to win an order in a particular application. Hearing these successes directly from other sales members can be invalu- able and directly influence future sales. After a quick lunch, the team met with their respective Customer Care Representatives for an informa- tive and “get to know one another” session. This face-to-face meeting dis- cussing the work that happens behind the scenes is important to the success of each sales engineer and ultimately the company. The final presentation of the day by Daniel Saelzer included the IT global project update and Nor-Cal Products and ATC integration strate- gies. After a long day of presentations, we headed to a local craft brewery in nearby Lowell, Massachusetts to finish off the evening together. Day two provided the opportunity for additional training on key subjects such as leak detection cross selling, selling efficiency, large end-user proj- ect selling, OEM selling techniques, building Service, R&D and Coating market strategy. The newly focused training was well received by the team expanding their knowledge base and comfort level in many sales situations. All the break-out sessions were then summarized and presented in the af- ternoon to the entire group. The day’s final presentation from our Vice Presi- dent (VP) of Service, Peter Leare, pro- vided an important overview of the newly completed Service Center of Ex- cellence. * at that time 16 news

An experience that was worth it I worked for 12 weeks at Pfeiffer Vacuum GmbH (Asslar, Germany) which worked with my apprentice engineer training in logistics (Université de Technologie Belfort Montbéliard). During this period, I discovered Germa- ny; it’s language and culture. While at the company, I worked in 6 different departments and I enjoyed it. I had the opportunity to have a broader vision of how the company works. I stayed approximately 2 weeks in each department, not long enough for me to be a lead on important projects, but I was able to take a step back to under- stand how the company operates. They shared with me their know-how and allowed me to discover the opera- tion of the company. I also had the pleasure to work with them in a friend- ly and dynamic atmosphere. I also met people outside of the company. Thanks to them, I discovered many places of Germany. It was a very rewarding experience, both professional and personal through out the working area, the meetings, and the places of Germany that I’ve vis- ited. Souad Aloulen Pfeiffer Vacuum France 18 our people

Every second counts First aid saves lives Imagine you are in an emergency situation and urgently need help – but nobody helps you or is prepared to help you for fear of doing something wrong! First aiders can save lives, a fact which has often been seen at home, in traffic or at work. In this article, we want to show you how important it is to have good first aid provision in place in the company. An incident in Asslar recently proved just how important this is. In Germany, it is mandatory for there to be first aiders in every company. In the administrative sector, 5% of em- ployees must have a first aid course, and in the production sector, where the risk of accidents is higher, the figure is 10 %. At the end of 2018, there were only barely 60 first aiders at the Asslar location, which was bordering on acceptable due to the increased number of employees. An appeal to the workforce found more than 40 employees who were willing to be trained as first aiders. Without training, many people feel inhibited from helping in an emergency due to the possibility of doing something wrong; however, the law in Germany states that that it is not possible to prose- cute first aiders for making mistakes. On the contrary, it is Merle May Pfeiffer Vacuum Germany Max Hergeth Pfeiffer Vacuum Germany an offence to deliberately refrain from helping. The only thing that takes priority is self-protection. Training courses for first aiders are held in-house during working hours. A positive side effect is that the courses can also be used for everyday activities. The first aid course must not be older than 2 years, so regular refresher courses take place. In addition to the helpers/first aiders, however, it is also necessary to have equipment to help. On the one hand, this includes a predefined number of first aid kits with a standard content. Here in Asslar, each first aid kit has a sponsor who checks on a quarterly basis that the contents are complete and up to date. Another very important tool is the automated external defibrillator, also called AED. This can be life-saving in the event of cardiac arrest. The AED analyzes the heart rhythm of the affected person. If necessary, the first responder can give a shock by press- ing the button to restore the heart rhythm. The earlier the AED is used, the greater the probability of survival. When the AED box is opened, an alarm is triggered that attracts attention and alerts first responders. We are first aiders out of conviction “I urge everyone to train as first responders. It is a good feeling to be able to help someone in need with the first aid measures you have learned. Quick action can be vital for an injured or sick person. It is not always "great deeds" that are called for. Sometimes it is enough to give the injured or sick person psychological support and simply "take care" of him or her until professional help arrives.” Jutta Baumann Human Resources, Germany “I once drove past a car accident where help had al- ready been given and asked myself if I would have known the best way to help and what to look out for if I had got there first. Since it can happen anytime and anywhere that someone needs first aid, I decided to become a first aider at Pfeiffer Vacuum. Barbara Sorgner Sales Support, Germany “I have always liked to help other people and, through my training as a plant security foreman, I have also learned to act calmly and composedly in extreme situations. It always fills me a little bit with pride when I receive praise or a small thank-you after a first-aid incident or an emergency medical alert.” Frank Schneider Personal – Personnel-Plant Security, Germany 20 our people

The power consumption of the pumps in continuous operation is approximately 100 watts. The A200L multistage Roots pump served as a backing pump for ten turbopumps each. In the extremely hot summer of 2018, the laboratory had to be equipped additionally with two air conditioning units to maintain a room temperature of 40°C. Zero failure test 50 pumps in continuous operation for one year A complex, multiyear development project was brought to a conclusion when the endurance test was successfully passed. From the customer’s side, this means that nothing more stands in the way of the ramp-up phase, which can now be launched in mid-2019. Testing was conducted on behalf of an important customer from the analytics market segment. The remit was to run the 50 pumps in test mode for over a year to prevent or minimize the risk of failure occurring in the field. The test pump is a customer-specific SplitFlow turbopump which is operat- ed in a very demanding application. The pump is used in a high-end mass spectrometer in the upper perfor- mance range. The system requires ul- tra-high vacuum pressures of less than 1E-10 hPa. This is compounded by a high gas load which is let into the area of the Holweck stage. Due to this re- quirement, a high total compression is necessary. In addition, operation at high ambient temperatures must be made possible. Despite its compact design, this is the pump with the most turbo stages in the Pfeiffer Vacuum SplitFlow portfolio. The high reliability of our products is of great importance to our customers. As expected, the turbopumps ran smoothly throughout the test period. No faults occurred. This underlines our quality claim, which is proven by the very high field reliability. During the entire duration of the proj- ect, the customer was accompanied on site by our long-standing employee Ralf Carsten Hübscher. Mr. Hübscher was able to start his well-deserved re- tirement exactly to the day that the en- durance test was successfully complet- ed. We would like to take this opportunity to wish him all the best and thank him for his contribution to this successful cooperative effort. Tobias Stoll Pfeiffer Vacuum Germany 22 know how

Legal notice pfeiffer inside Pfeiffer Vacuum’s employee magazine Published semi-annually Copy deadline for next edition 2019-09-15 Publisher and responsible for the content: Pfeiffer Vacuum GmbH Berliner Strasse 43 35614 Asslar, Germany T + 49 6441 802-0 F + 49 6441 802-1202 info@pfeiffer-vacuum.de www.pfeiffer-vacuum.com Editorial: Nicole Schöne (Editor-in-chief) T +49 6441 802-1236 Nicole.Schoene@pfeiffer-vacuum.de Karin Lotz T +49 6441 802-1361 Karin.Lotz@pfeiffer-vacuum.de Design: Nancy Bühl T +49 6441 802-1804 Nancy.Buehl@pfeiffer-vacuum.de Translation: traduco Fachübersetzungen GmbH Nathalie Marion, Svetlana Zezyulinskiy, Benoit Locquet French version Julie Giambartolomei English version Steven Fang, Leaf Ye Chinese version Lucy Shon Korean Version Printing: msp druck und medien gmbh 57555 Mudersbach, Germany Pfeiffer Vacuum GmbH Headquarters / Germany T +49 6441 802-0 F +49 6441 802-1202 www.pfeiffer-vacuum.com Let us know! What do you think of this issue? Send your comments to: pfeiffer-inside@pfeiffer-vacuum.de Your Nicole Schöne